Support customers. Not tickets.
Quack turns thousands of data points into deeply contextual insights to help you resolve predictable, and unpredictable, customer tickets.
And simply deflecting tickets doesn't solve the underlying reasons why they get submitted.
To do that, you need an entirely different approach.
Support your customers like never before.
Quack integrates with your Helpdesk software, internal knowledge base, user sessions data, product analytics tools, observability tools, CRM, and beyond — to turn thousands of data points into deeply contextual insights for your support agents.
With the insights and tools your agents need at their fingertips, Quack significantly improves their ability to resolve both predictable, and unpredictable, support tickets.
Feel the impact across your entire organization.
And because Quack runs on generative AI, your support gets better with every ticket.
Watch the savings stack up with Quack
Total time spent resolving tickets per month
Average summary time per ticket
Cost par agent per hour
OPEX
Support customers. Not tickets.
SOC2 Compliant
Your customer’s data is always safe with Quack’s enterprise-grade security and privacy compliance.