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AI operating system for customer support.
Welcome innovation, say goodbye to the old ways.
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Using multiple data sources to enrich the context
To deliver the most accurate resolution for every customer ticket
Auto-Pilot*
Resolves predictable tickets quickly and efficiently by communicating autonomously with customers.
Reduces repetitive workloads for agents so they can focus on resolving unpredictable tickets.
Lifts customer satisfaction with more consistent, and more timely, responses.
Co-Pilot*
Surfaces content sources to prevent contradictions between your knowledge base and your agents, and improve consistency of responses.
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Suggesting ideal resolutions for tickets, based on historical ticket data.
Preps each agent for action with a richly contextual brief of each ticket.
Proactive Self-Serve*
Help your customers on your platform to autonomously resolve their issues, even before they submit a ticket.
Escalate to the support agents if we can't resolve the issues or if we think that an agent can resolve it better.
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Seamless Integrations
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With Quack, you’ll see significant reductions in
And significant improvements in
Support customers. Not tickets.
SOC2 Compliant
Your customer’s data is always safe with Quack’s enterprise-grade security and privacy compliance.
